Tuki is an affordable ride-hailing and delivery app designed to provide reliable transport and everyday services.
Email: support@tuki.asia
Our support team typically responds within 24 hours.
Open the Tuki app, enter your pickup and destination locations, choose your ride type, and confirm your booking.
You can cancel a trip from the app before the driver arrives. Cancellation fees may apply depending on timing.
Please check your payment method in the app. If the issue continues, contact support with your trip details.
If your driver does not arrive, you can cancel the trip and book again. If you were charged, contact support for assistance.
To request a refund, contact support and provide your trip details. Refunds are reviewed on a case-by-case basis.
Try restarting the app or updating it to the latest version. If the problem persists, follow the troubleshooting steps below.